Ghl Arsenal Hotel Cartagena, Cartagena

The hotel had stuffed full of all the amenities one could require in the rooms, though a bit cluttered. The view was interesting, facing a stone wall with about a foot between us, and the comfort level was high. However, the rooms were not properly serviced and were filthy, except for the bed being made.

I had a mixed experience at the hotel. The rooms, although small, were clean, comfortable, and nicely decorated. However, I found having to repeatedly request basic items frustrating. The service was attentive, but some small touches were lacking. The location was great for exploring the area on foot, but crossing busy streets was a bit daunting. Dining was a hit and miss with some waiting, but the variety kept it interesting. Overall, I enjoyed my stay but felt there were areas that needed improvement.

The hotel is ideally located, making it easy to explore the old town on foot with friendly staff and beautiful surroundings. However, the room's proximity to a noisy road can be bothersome, and improvements like soundproof doors are needed. Despite these drawbacks, the hotel offers a chic and luxurious experience in the Getsemani area.

I absolutely loved my stay at this hotel! The rooms were just the right size for us, overlooking the street, and while they weren't large, they were incredibly comfortable. The service here was top-notch, from the friendly staff who helped us with a modification to our stay to the helpful assistance in finding a day trip. The location couldn't have been better, with everything within walking distance. The dining experience was a great way to start each morning with various options available. The facilities were excellent, making my stay even more enjoyable.

The hotel is conveniently located in the heart of the old town, perfect for exploring the historical city. The rooms, although not huge, feel spacious with their high ceilings. The service is exceptional, with staff greeting us warmly and tending to all our needs. The location is ideal, right between Getsemani and the old city, within walking distance of popular attractions. The dining experience is excellent, offering lots of options. Overall, a great choice for those looking to immerse themselves in the charm of the city.